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How deltaslot Handles Your Personal Information

Your account data — from your registered mobile number to your DANA, OVO, or GoPay wallet details — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectionWallet Transaction PrivacyCookie & Device ControlsYour Right to Request Changes
deltaslot How deltaslot Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Have a question about what data we hold on your account, or want to request a correction or deletion? Our support team handles privacy requests directly — no automated queue, no generic reply. Reach us through any of the channels below and we'll respond with the specific details tied to your account.

Team online

Live Chat

Open the chat widget from your account dashboard any time. Our team is available around the clock to handle data access and correction requests on the spot.

Email Support

Send your privacy request to our support address from your registered email. We'll verify your identity and respond with your account data details within a reasonable timeframe.

Account Help Centre

Log in and head to the Help section for self-service options — including how to update your registered mobile number, wallet details, or contact preferences.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are not afterthoughts here — they are built into how your account works from the moment you register. Here is what that looks like in practice across the four areas that matter most to you.

Encryption in Transit and at Rest

All data moving between your device and our servers — including your DANA, OVO, or GoPay wallet details — travels over SSL. Stored account data is encrypted at rest so it is not readable if a system is ever compromised.

Cookie and Device Controls

We use session cookies to keep you logged in across your mobile browser and to remember your account preferences.

Data Retention and Deletion

We keep your account data for as long as your account is active and for the period required by applicable law after closure.

Who to Contact and How to Request Changes

To access, correct, or request deletion of your personal data, contact our support team via live chat or your registered email. We verify your identity before acting on any request to make sure changes are authorised by you.

Common Questions About Your Privacy on deltaslot

These are the questions we hear most often from account holders about how their data is used, stored, and protected on deltaslot.

We collect your name, mobile number, email address, and the payment wallet you link — DANA, OVO, or GoPay. We also log device and session data to keep your account secure across logins.

Wallet details are shared only with the payment processor needed to complete your transaction. We do not pass your financial data to advertisers, analytics providers, or any unrelated third party.

We retain data for the period required by applicable regulations after account closure. Once that obligation ends, personal data with no legal hold is deleted on our standard rolling schedule.

Yes. Contact our support team via live chat or your registered email, and we will verify your identity before sending you a summary of the personal data tied to your account.

Send a request through live chat or email from your registered address. After identity verification, we will update or remove the relevant data, subject to any legal retention requirements that apply.

We use session cookies for login continuity and account preferences on mobile and desktop. You can block or clear them in your device or browser settings, though some account functions may be affected.