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How we handle accounts, data and wallet access

We run deltaslot under policies shaped by the jurisdictions we operate in, and availability depends on local law. Your account data, wallet records and payment history stay secure and accessible only to you.

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deltaslot How we handle accounts, data and wallet access
POLICY CONTACT

How to reach us about data, privacy and account rights

If you have questions about how we handle your data, want to request a copy of your account records, or need to update your privacy preferences, our support team is ready to help. We handle data requests, policy questions and account-access concerns through the same channels you use for general support.

Live chat Open the chat widget in the bottom corner of any page and ask for the policy team. We will walk you through data requests, explain how your wallet records are stored, and help you update privacy settings in real time.
Contact form Submit your question through the form linked in the account menu. Include your registered mobile number or account name so we can verify your identity before sharing account data or making changes to your privacy preferences.
Account message Log in and check your inbox for policy updates or replies to data requests. We use this channel to confirm deletion requests, notify you of policy changes that affect your account, and send copies of your data when you ask…
DATA PRACTICES

What we collect, how we protect it, and your control

We collect account information, wallet transaction records, device details and gameplay history to run the platform, verify withdrawals and prevent fraud. Every piece of data has a purpose, and you have the right to see what we hold, request corrections or ask for deletion where legally possible.

What we collect

Account registration requires your mobile number, a password and the wallet you plan to use — DANA, OVO, GoPay or bank transfer. We log deposit and withdrawal records, device type, browser and IP address to verify your identity and prevent duplicate accounts or fraud attempts.

How we store it

Account data and wallet records are encrypted and stored on secure servers. We keep transaction history for the period required by financial record-keeping rules, and we delete account data when legally allowed after you close your account or request deletion.

Cookies and tracking

We use cookies to keep you logged in, remember your game preferences and understand which tables and slots visitors open most. You can block or delete cookies through your browser settings, but some account features may not work without them.

Your data rights

You can request a copy of your account data, ask us to correct errors, or request deletion by contacting support. We will verify your identity and respond within a reasonable timeframe, usually a few business days, depending on the complexity of your request.

Common questions about data, privacy and account security

Yes. Contact our support team through live chat or the account contact form, verify your identity with your registered mobile number, and we will send you a copy of your account data, transaction history and any other records we hold.

We store deposit and withdrawal records for the period required by financial record-keeping rules in the jurisdictions we operate in, typically several years. Once that period ends and your account is closed, we delete wallet records unless legal obligations require longer retention.

We share your wallet account details and transaction amounts with DANA, OVO or GoPay only to process deposits and withdrawals. Those wallet providers have their own privacy policies, and we recommend reviewing them to understand how they handle your payment data.

Yes. Contact support and request account deletion. We will close your account and delete your data where legally allowed. Some records, like transaction history, may need to be kept for a set period to comply with financial regulations before final deletion.

We use cookies to keep you logged in, remember your game preferences and track which features visitors use most. You can block or delete cookies through your browser settings, but some account functions may not work without them, such as staying logged in across sessions.

We post policy updates on this page. If a change affects your data rights or how we handle your wallet records, we will notify you through your account inbox or the contact method you provided during registration. Continued use of your account means you accept the updated terms.

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